Effective Date: 01/08/2025
At AIOU Solutions, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, submit forms, or communicate with us through phone, email, or SMS.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information You Provide Voluntarily
When you interact with our website, we may collect personal information you choose to provide, including but not limited to:
Full name
Email address
Phone number
ZIP code or service location
Any additional details submitted through contact forms or inquiries
Information Collected Automatically
When you visit our website, certain information is collected automatically, such as:
IP address
Browser type and version
Device and operating system information
Pages visited, time spent, and interaction data
Cookies and Tracking Technologies
We use cookies, analytics tools, and tracking technologies (including Microsoft UET tags) to:
Analyze website traffic and performance
Improve user experience
Measure marketing effectiveness
You may disable cookies through your browser settings, though doing so may affect website functionality.
We use the information we collect for purposes including:
Providing information about internet, wireless, and TV plan options
Connecting you with relevant third-party service providers or retailers
Responding to inquiries and customer support requests
Contacting you via phone, email, or SMS regarding information you requested
Improving our website, services, and marketing efforts
Complying with legal and regulatory obligations
If you provide your phone number and opt in to receive SMS messages, we may contact you with service-related or informational messages.
Message frequency may vary
Message and data rates may apply
You may opt out at any time by replying STOP
For assistance, reply HELP
SMS consent is not shared with third parties. Your opt-in applies only to communications from AIOU Solutions.
We may share your information with:
Trusted service providers and partners who assist in matching you with internet or TV plans
Technology and marketing vendors who support our operations
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We retain your personal information only for as long as necessary to:
Provide requested services
Fulfill business and operational needs
Comply with legal requirements
Resolve disputes and enforce agreements
When information is no longer needed, it is securely deleted or anonymized.
You have the right to:
Opt out of marketing communications at any time
Request access to the personal information we hold about you
Request correction or deletion of your personal data, subject to legal limitations
Requests can be made by contacting us using the information below.
We implement industry-standard security measures to protect your information, including:
SSL encryption
Secure servers and hosting environments
Restricted access to personal data
While no system is 100% secure, we take reasonable steps to protect your information from unauthorized access or disclosure.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website indicates acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@aiousolutions.com
